Working towards a sustainable future, we actively engage in efforts to support our people and the communities we work within, whilst minimising our impact on the planet.
Maintaining the highest levels of corporate governance is also core to our values. Working in a transparent, open and fair manner with our customers, partners and supply chain.
Committed to sustainable growth, we prioritise transparency, accountability, and positive change.
Our services and operational approach actively work towards minimising both our company and our customer’s impact on the environment.
As part of our commitment to the planet, we aim to achieve net-zero carbon emissions by 2030.
We are also proud in the support we provide our customers in delivering their environmental business objectives, through digital-first services and IoT technology aimed at controlling the office environment.
- Our Shared Service Centre operates within an ISO14001 framework
- We use FSC or recycled products across all of our operations
- We have a stringent recycling policy for both consumables and redundant equipment
- We maintain working policies aimed at minimising operational wastage
- 15% of company revenues are reinvested in technology supporting digital-first working practices
- Electric-first policy for all new company vehicles
- Technology and policies supporting an energy-saving work environment
We are a people business. Without the excellent individuals that collectively make up our business, we would not be able to do what we do.
Whilst maintaining a collaborative, open and fun working environment, we continually strive to create a great place to work.
Support & Development
We are proud of the supportive and empowering working culture we have created, where all team members are part of the Flow AI family. This support includes:
- As an employer we have signed up to the Real Living Wage Promise, with a range of benefits helping to support with cost-of-living challenges.
- We are committed to boosting social mobility by supporting people from less advantaged backgrounds a clear path into the workplace. This commitment is linked to our wider meritocratic Recruitment Policy which bases decisions on ability.
- Supporting the changing requirements of all team members through Flexible-Working policies and time and assistance at times of personal and family challenge.
- Mental Health First-Aiders and Employee Assistance Programmes to provide professional support to both individual team members and their family.
- A robust Learning & Development infrastructure, underpinned by a Coaching & Mentoring programme.
Without exception we are committed to providing an inclusive culture for all team members. Regardless of ethnicity, ability, sexual orientation, or gender, we want all colleagues to be able to bring their complete and authentic self to work.
We believe that the diversity of our teams underpins the strength of our business. This is part of what we do to achieve this:
- Maintaining a recruitment policy which reflects the communities we work within
- Designing and adapting our places of work to be fully accessible
- Employee-led Diversity and Inclusion groups to both provide support and raise awareness
Led by the senior management team we work within a strict governance framework, ensuring compliance and accountability across all that we do.
We also work closely with our Supply Chain, ensuring a sustainable partnership model to further enforce our corporate responsibility.
- Zero tolerance approach to any fraudulent, bribery or corrupt activity
- Adherence to the Modern Slavery Act across the activities of both Flow AI and our Supply Chain
- Robust governance systems and processes, ensuring an open and transparent approach to business
- A strict approach to Data Protection, with all Flow AI and customer information held in a controlled and secure environment
- A strong Supplier Management policy which ensures the integrity of our Supply Chain partners. Also that Flow AI supply partners are treated with equity and respect
As a business we are mindful of our influence and impact on the local communities we work within.
All team members are given two community volunteering days per year. These can be used to support local charities suggested by Flow AI, or those personal to the individual.
- For both our centralised and operations located within our customer’s offices across the UK, we have a Recruitment Policy which prioritises the local community, giving training to those moving into our industry or as part of our Apprentice Scheme.
In 2003 the Flow AI Managing Director took on the challenge of climbing Kilimanjaro with his father, uncle and a family friend, Jim Lumberg. After successfully reaching the mountain summit, the Guide who supported the expedition invited them to visit the school where his wife worked. When they visited they were shocked at the condition of the school. The school had only three walls and an old rusty roof, with about thirty children sitting on wooden benches, with no pens, pencils, books or other teaching aids.
When they left Simon’s father and Jim discussed the situation considering how they could help. Initially the plan was to raise some money for some land and a school building, however this subsequently developed into a larger project, forming the Kilimanjaro Children’s Foundation.
Today the school is situated on land owned in the KCF charitable trust, with a small walled complex containing purpose built class rooms and a kitchen. The fund raising has also extended to employ a head teacher, teachers, and a cook.
The school offers education to about 300 children from very poor families. On a daily basis the children are given two meals, a uniform and receive some fundamental medical support. The school also does outreach to the local community, supporting the families of the children that attend.
Flow AI is proud to have the Kilimanjaro Children’s Foundation as the official company charity. With ongoing charitable events to support the school – Kilimanjarokids.org