Case Study 11:

Police Authority – Scanning Project

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The Customer

  • A leading UK police force
  • Single UK HQ with multiple local police stations supporting

The Problem

 

  • The need to undertake an investigation of a historic investigation, to support a pending public enquiry
  • Due to the investigation spanning several decades, an aged document source, with the majority in hard copy
  • The sensitivity of the enquiry, due to the topic, resulting in the need for transparency, accuracy and confidentiality
  • Limited police budget and office time

What We Did

  • Provided a team of security vetted document specialists to process +1 million documents
  • Introduced eDiscovery software to provide intelligent document workflows
  • Managed document workflow, from preparation, scan, through to Police Office review
  • Reinstated documents for return to archive
  • Set up a secure scanning operation within the Police headquarters to support the process of sensitive documents
  • Supported document review and eDiscovery on-site consultant to train and assist with review workflow
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Services

  • Capture
  • Automation

What We Achieved

 

  • The project was completed under the allocated timeframe and cost budget
  • Delivery in a fully secure environment

eDiscovery software enabled:

  • Reduced Police Officer project time and cost
  • Greater accuracy of document review
  • Full audit trail of document review decisions

 

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