Case Study 9: Legal The Customer Scottish Law Firm Multiple UK locations Offers legal advice to private and public sector clients both in the UK and internationally The Problem The law firm lacked the relevant expertise and resource to support the…
Utilities Company
Case Study 4: Utilities Company The Customer A FTSE 100 Company5,300 employees The Problem High cost of service, with a lack of brand and supplier control Limited ability to implement digital communication strategies Lack of Event Management support No oversight on…
An independent Investment Management Firm
Case Study 3: Financial Services The Customer An independent Investment Management Firm. Client assets under management totalling over US$1 trillion. Established in the 1920s. The Problem There was no additional resource to support absence cover or workflow peaks. There was limited…
A leading credit agreement service provider
Case Study 1: Financial Services The Customer A leading credit agreement service provider to some of the UK’s leading retail outlets.International banking group, operating in over 75 countries. The Problem The manual sorting, unitising and processing of new credit applications was…
A Leading Financial Services company
Case Study 2: Financial Services The Customer Leading Financial Services company, specialising in the provision of credit products to consumers. Over 5 million customers across the UK. Multi national locations The Problem The need to evolve the efficiency and digital offering…